Get a specialist referral quickly with a phone consultation from an AHPRA-registered doctor — no clinic visit required

✔ Same-day service
✔ Referral letter sent via email
✔ AHPRA-registered doctor
Select the specialist referral service and complete the short online form — it takes just a few minutes.
An AHPRA-registered doctor will call you shortly to assess your medical needs.
If clinically appropriate, your referral letter will be sent to your email within minutes.


✔ Phone consultation — no video required
✔ Same-day service
✔ AHPRA-registered doctor
✔ No clinic visit needed
✔ Simple and fast process
Please reach us at support@hellodoctor.au if you cannot find an answer to your question.
Yes. Referrals issued by an AHPRA-registered doctor are valid and generally accepted by specialists across Australia. Acceptance may vary depending on the specialist or clinic.
Referrals are usually issued within minutes of your phone consultation.
Yes — a brief phone consultation is required before a referral can be issued.
If clinically appropriate, your referral letter will be sent to your email as a PDF, ready to download and share with your specialist.
Yes — you can request a referral to a specific specialist or clinic. The doctor will consider your request during the consultation.
In many cases, referrals are valid for 12 months from the date of issue. However, validity may vary depending on the type of referral and specialist requirements.
No. Referrals are issued at the doctor’s discretion based on clinical assessment.
If your referral has expired, you can request a new consultation. A new referral may be issued if clinically appropriate.
No. Your referral will be sent to you, and you can provide it to your chosen specialist or clinic.
A referral typically includes your details, the reason for referral, and the doctor’s information. It is designed to support your specialist consultation.
Telehealth may not be appropriate if your condition requires a physical examination or urgent care. In these cases, you may be advised to seek in-person medical attention.
A brief phone consultation is required before a referral can be issued.
Specialist referrals are provided only if deemed clinically appropriate by an AHPRA-registered doctor following a telehealth consultation.
You may be advised to seek in-person care if further assessment is required.
Some conditions may require a physical examination or additional tests before a referral can be safely issued by the doctor.
HELLO DOCTOR — Australian Telehealth Service
Australia-wide private telehealth consultations
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