Online Medical Certificates

Absolutely. Medical certificates issued by an AHPRA-registered doctor following a telehealth consultation are valid and generally accepted by employers and institutions. Acceptance may vary depending on workplace or organisational policies.

If the doctor determines a certificate is appropriate, it is usually issued shortly after the consultation.

Yes — after submitting your form, there will be a brief phone consultation with the doctor to confirm your details before issuing your certificate.

Yes — we offer one-day and multi-day medical certificates depending on your needs.

Just your full name, date of birth, email address, mobile number, and residential address.

No. Medical certificates cannot be backdated. In Australia, doctors are expected to issue certificates based on the date of the consultation. This ensures the certificate accurately reflects the patient’s condition at the time of assessment and maintains professional and ethical standards.

Certificates are usually issued the same day, often within minutes after your phone consultation, so you can provide documentation to your employer or school quickly.

A medical certificate typically includes the date of consultation, the period of leave, and the doctor’s details. A diagnosis is not usually included.

Telehealth may not be appropriate for severe or urgent medical conditions, or when a physical examination is required. In these cases, you should seek in-person medical care.