Get a medical certificate quickly with a phone consultation from an AHPRA-registered doctor — no clinic visit required

✔ Same-day service
✔ Phone consultation
✔ AHPRA-registered doctor
Select the medical certificate service and complete the short online form — it takes just a few minutes.
An AHPRA-registered doctor will call you shortly to discuss your medical needs.
If clinically appropriate, your medical certificate will be sent to your email within minutes.


✔ Phone consultation — no video required
✔ Same-day service
✔ AHPRA-registered doctor
✔ No clinic visit needed
✔ Simple and fast process
Please reach us at support@hellodoctor.au if you cannot find an answer to your question.
Absolutely. Medical certificates issued by an AHPRA-registered doctor following a telehealth consultation are valid and generally accepted by employers and institutions. Acceptance may vary depending on workplace or organisational policies.
If the doctor determines a certificate is appropriate, it is usually issued shortly after the consultation.
Yes — after submitting your form, there will be a brief phone consultation with the doctor to confirm your details before issuing your certificate.
Yes — we offer one-day and multi-day medical certificates depending on your needs.
Just your full name, date of birth, email address, mobile number, and residential address.
No. Medical certificates cannot be backdated. In Australia, doctors are expected to issue certificates based on the date of the consultation. This ensures the certificate accurately reflects the patient’s condition at the time of assessment and maintains professional and ethical standards.
Certificates are usually issued the same day, often within minutes after your phone consultation, so you can provide documentation to your employer or school quickly.
A medical certificate typically includes the date of consultation, the period of leave, and the doctor’s details. A diagnosis is not usually included.
Telehealth may not be appropriate for severe or urgent medical conditions, or when a physical examination is required. In these cases, you should seek in-person medical care.
Medical certificates are issued only when clinically appropriate following a consultation with an AHPRA-registered doctor.
Certificates are issued for genuine medical reasons in accordance with professional standards.
Hello Doctor is a private telehealth service providing phone consultations across Australia.
HELLO DOCTOR — Australian Telehealth Service
Australia-wide private telehealth consultations
© 2026 Hello Doctor. All rights reserved
Powered by GoDaddy