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  • Home
  • Book Now
  • Our Services
    • Medical Certificates
    • Carer's Certificates
    • Prescriptions
    • Specialist Referrals
    • General Consultations
  • Pricing
  • FAQ
  • Contact Us

Online Medical Certificates in Minutes

Get a medical certificate quickly with a phone consultation from an AHPRA-registered doctor — no clinic visit required

Request a certificate

Accepted by most Australian workplaces & institutions

✔ Same-day service

✔ Phone consultation

✔ AHPRA-registered doctor

Request a certificate

How to Get Your Medical Certificate

Step 1 — Submit Your Request

Step 3 — Receive Your Document

Step 1 — Submit Your Request

Select the medical certificate service and complete the short online form — it takes just a few minutes.

Step 2 — Speak with a Doctor

Step 3 — Receive Your Document

Step 1 — Submit Your Request

An AHPRA-registered doctor will call you shortly to discuss your medical needs.

Step 3 — Receive Your Document

Step 3 — Receive Your Document

Step 3 — Receive Your Document

If clinically appropriate, your medical certificate will be sent to your email within minutes.

Request a certificate

Meeting workplace and school requirements

How Your Medical Certificate Works

  • Medical certificates are issued by an AHPRA-registered doctor following a phone consultation
  • Certificates are provided in PDF format, ready to download and share
  • Suitable for work, school, or university
  • Same-day service
  • Certificates are issued only if clinically appropriate
  • Certificates can be verified by contacting Hello Doctor support at support@hellodoctor.au

Fast. Simple. Trusted.

Why Choose Hello Doctor

✔ Phone consultation — no video required

✔ Same-day service

✔ AHPRA-registered doctor

✔ No clinic visit needed

✔ Simple and fast process

Request a certificate

Frequently Asked Questions

Please reach us at support@hellodoctor.au if you cannot find an answer to your question.

Absolutely. Medical certificates issued by an AHPRA-registered doctor following a telehealth consultation are valid and generally accepted by employers and institutions. Acceptance may vary depending on workplace or organisational policies.


If the doctor determines a certificate is appropriate, it is usually issued shortly after the consultation.


Yes — after submitting your form, there will be a brief phone consultation with the doctor to confirm your details before issuing your certificate.


Yes — we offer one-day and multi-day medical certificates depending on your needs.


Just your full name, date of birth, email address, mobile number, and residential address.


No. Medical certificates cannot be backdated. In Australia, doctors are expected to issue certificates based on the date of the consultation. This ensures the certificate accurately reflects the patient’s condition at the time of assessment and maintains professional and ethical standards.


Certificates are usually issued the same day, often within minutes after your phone consultation, so you can provide documentation to your employer or school quickly.


A medical certificate typically includes the date of consultation, the period of leave, and the doctor’s details. A diagnosis is not usually included.


Telehealth may not be appropriate for severe or urgent medical conditions, or when a physical examination is required. In these cases, you should seek in-person medical care.


Get Your Medical Certificate Today

Secure, private, and ready in minutes
Request a certificate

Important Information

Medical certificates are issued only when clinically appropriate following a consultation with an AHPRA-registered doctor.


Certificates are issued for genuine medical reasons in accordance with professional standards.


Hello Doctor is a private telehealth service providing phone consultations across Australia.

HELLO DOCTOR — Australian Telehealth Service

Australia-wide private telehealth consultations

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