Serving all of Australia • Available Monday–Friday, 9:00 AM – 6:00 PM

Hello Doctor
Hello Doctor
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    • Home
    • Our Services
      • Medical Certificates
      • Carer's Certificates
      • Prescriptions
      • Specialist Referrals
      • General Consultations
    • Pricing
    • FAQ
    • Contact Us
Get Started
  • Home
  • Our Services
    • Medical Certificates
    • Carer's Certificates
    • Prescriptions
    • Specialist Referrals
    • General Consultations
  • Pricing
  • FAQ
  • Contact Us
Get Started

Simple, transparent pricing

Affordable telehealth with no hidden fees — know exactly what you’ll pay upfront

SPEAK TO A DOCTOR NOW

Our Pricing

Medical Certificates

Valid certificates for illness-related absence from work, school, or university

One-Day Medical Certificate

$15

Covers the day of your consultation for short-term illness or absence

Tap to book

Multi-Day Medical Certificate

$30

Covers 2–3 consecutive days for ongoing illness or recovery

Tap to book

Carer's Leave Certificates

Valid certificates for caring for a sick family or household member

One-Day Carer's Leave Certificate

$15

Covers the day of your consultation for short-term caring responsibilities

Tap to book

Multi-Day Carer's Leave Certificate

$30

Covers 2–3 consecutive days for ongoing caring responsibilities

Tap to book

Prescriptions (eScripts)

Prescription Consultation

$30

Assessment for new or repeat medications, if clinically appropriate

Tap to book

Specialist Referrals

Specialist Referral Consultation

$30

Assessment for a specialist referral based on your condition, if clinically appropriate

Tap to book

General Consultations

General Consultation

$30

Assessment and medical advice for minor health concerns

Tap to book

No surprises at checkout — what you see is what you pay.

How It Works

Step 1 — Submit Your Request

Step 3 — Receive Your Document

Step 1 — Submit Your Request

Select the service you require and complete a short online form — it takes just a few minutes.

Step 2 — Speak With a Doctor

Step 3 — Receive Your Document

Step 1 — Submit Your Request

An AHPRA-registered doctor will call you shortly for a quick phone consultation.

Step 3 — Receive Your Document

Step 3 — Receive Your Document

Step 3 — Receive Your Document

If clinically appropriate, your certificate, prescription, or referral will be sent via SMS or email within minutes.

Connect with a doctor

— Without the wait
SPEAK TO A DOCTOR NOW

Frequently Asked Questions

Please reach us at support@hellodoctor.au if you cannot find an answer to your question.

The consultation fee includes a phone consultation with an AHPRA-registered doctor for the service type you selected. If appropriate, you may receive a medical certificate, prescription, or referral related to that service.

No — the price shown is the total cost. There are no additional or surprise charges.

Payment is made securely online before your consultation.

If your request is not suitable for telehealth, the consultation will not proceed and you will receive a full refund.

If you require a different service (e.g., a prescription or referral) than the one you booked, a separate consultation may be required.

No — certain medications cannot be prescribed via telehealth due to regulations.

All documents are sent digitally via SMS or email if clinically appropriate.

No — Hello Doctor is a private telehealth service. Medicare rebates do not apply. The prices shown are the full consultation fees you pay.

Still have questions? Visit our full FAQ page.

HELLO DOCTOR — Telehealth Clinic

Private online doctor consultations across Australia

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