Online Carer's Leave Certificates

Absolutely. Carer’s leave certificates issued by an AHPRA-registered doctor following a telehealth consultation are valid and generally accepted by employers, schools, and universities. Acceptance may vary depending on workplace or institutional policies.

If the doctor determines a certificate is appropriate, it is usually issued the same day, often within minutes after your phone consultation.

Yes — after submitting your form, there will be a brief phone consultation with the doctor to confirm your details before issuing your certificate.

Yes — we offer one-day and multi-day carer’s leave certificates depending on your needs.

Just your full name, date of birth, email address, mobile number, and residential address.

No. Carer’s leave certificates cannot be backdated. In Australia, doctors are expected to issue certificates based on the date of consultation to accurately reflect the circumstances and maintain professional and ethical standards.

Certificates are usually issued the same day, often within minutes after your phone consultation, so you can provide documentation to your employer or school quickly.

A carer’s leave certificate typically includes the date of consultation, the period of leave, and the doctor’s details. A diagnosis is not usually included.

Telehealth may not be appropriate if the situation is urgent, requires a physical examination, or if the cared-for person’s condition is serious. In such cases, in-person care should be sought.